Normal is getting dressed in clothes that you buy for work and driving through traffic in a car that you are still paying for - in order to get to the job you need to pay for the clothes and the car, and the house you leave vacant all day so you can afford to live in it.
When a poor man knocks at your door and says, "I'm hungry," and your first thought is Why can't you get a job?, you've invaded his privacy. Why would you need to know why he can't get a job? He didn't come to discuss his inabilities or bad habits; he came to discuss his hunger. If you want to do something about it, feed him.